XOXONA Cookie Policy

Effective Date: July 22, 2026 Operator: XOXONA.AI (“XOXONA”, “we”, “our”, or “us”)

This Cookie Policy explains how XOXONA uses cookies and similar technologies when you access or use the XOXONA website, mobile application, and related services (collectively, the “Services”).

This Policy should be read together with the XOXONA Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your browser, device, or application when you visit a website or use an online service.

Cookies help services:

• function properly,
• remember user preferences,
• improve performance,
• personalize experiences,
• measure engagement, and
• maintain security.

XOXONA may also use similar technologies including:

• SDKs,
• local storage,
• pixels,
• tags,
• device identifiers,
• analytics tools, and
• mobile attribution technologies.

For simplicity, we refer to all such technologies collectively as “Cookies.”

2. Why XOXONA Uses Cookies

XOXONA uses Cookies to:

• operate and secure the platform,
• authenticate users,
• remember settings and preferences,
• improve AI interaction quality,
• analyze usage and engagement,
• prevent fraud and abuse,
• support payments and subscriptions,
• personalize user experiences,
• measure marketing effectiveness, and
• comply with legal obligations.

Because XOXONA is an AI companion platform, certain Cookies may also help:

• maintain session continuity,
• preserve conversational state,
• improve user experience consistency,
• remember safety preferences,
• reduce spam or abuse, and
• improve moderation systems.

XOXONA may use Cookies and related technologies to:

• remember age settings,
• maintain safety preferences,
• enforce content restrictions,
• limit mature experiences for minors,
• support age-based filtering,
• prevent circumvention of age verification systems,
• and support child safety protections.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These Cookies are required for the Services to function properly and cannot be disabled.

They may include:

• login authentication,
• security protections,
• session management,
• fraud prevention,
• payment processing,
• load balancing,
• traffic routing,
• account integrity protections, and
• content safety enforcement.

Without these Cookies, portions of XOXONA may not operate correctly.

Examples may include technologies from:

• Cloudflare,
• authentication providers,
• payment processors, and
• infrastructure providers.
• bot management

3.2 Functional Cookies

These Cookies help remember user settings and preferences.

Examples include:

• language preferences,
• accessibility settings,
• content display settings,
• Safe/Restricted mode preferences,
• notification settings,
• chat interface preferences,
• device continuity settings, and
• user customization options.
• mature-content settings

These Cookies improve convenience and personalization.

Functional Cookies may be used to:

• remember age categories,
• remember mature-content settings,
• remember restricted-mode preferences,
• remember parental-control settings,
• remember safety filters,
• and remember creator eligibility settings.

These technologies help ensure that content and platform experiences remain appropriate for a user’s age and permissions.

3.3 Analytics and Performance Cookies

These Cookies help us understand how users interact with XOXONA.

They may collect:

• feature usage,
• navigation patterns,
• interaction metrics,
• performance diagnostics,
• crash reports,
• session duration,
• retention trends, and
• aggregate engagement statistics.

This information helps us:

• improve product performance,
• optimize AI experiences,
• improve moderation systems,
• identify bugs,
• improve recommendation systems, and
• develop new features.

Analytics data is generally aggregated or pseudonymized where reasonably possible.

Examples may include technologies from:

• Google Analytics,
• Amplitude,
• Mixpanel,
• AppsFlyer,
• Firebase,
• Statsig, or similar providers.

3.4 Advertising and Marketing Cookies

Where permitted by law, XOXONA and our partners may use Cookies to:

• measure advertising performance,
• personalize marketing,
• prevent duplicate ads,
• understand campaign effectiveness, and
• improve user acquisition efforts.

These Cookies may be used across websites or applications.

Examples may include:

• Meta Pixel,
• TikTok Pixel,
• Reddit Pixel,
• Google Ads technologies,
• attribution providers, and
• marketing SDKs.

Users may opt out of certain advertising technologies through browser settings or platform controls where available.

4. Third-Party Cookies and Services

Some Cookies are placed by third-party service providers that assist XOXONA in operating the Services.

Depending on the Services used, third parties may include:

• AI model providers,
• cloud hosting providers,
• payment processors,
• analytics vendors,
• social login providers,
• moderation vendors,
• customer support tools,
• tracing App

Third-party providers may process data according to their own privacy policies.

5. AI and Conversation-Related Technologies

Because XOXONA provides AI-powered conversational experiences, certain technologies may temporarily process:

• session identifiers,
• conversational continuity information,
• safety classifications,
• moderation signals,
• interaction metadata, and
• personalization settings.

XOXONA does not use Cookies to read private information stored outside the Services.

Conversation-related technologies are used primarily to:

• maintain continuity,
• improve response quality,
• support memory settings,
• enforce safety systems, and
• improve platform reliability.

Where required by law, we will obtain consent before using non-essential technologies.

6. User Choices and Controls

Users may manage Cookie preferences through:

• browser settings,
• mobile device settings,
• in-app privacy settings, and
• consent banners where applicable.

Depending on jurisdiction, users may:

• accept or reject non-essential Cookies,
• withdraw consent,
• clear stored Cookies,
• disable tracking technologies, or
• opt out of targeted advertising.

Please note that disabling certain Cookies may affect platform functionality.

7. Browser and Device Controls

Most browsers allow users to:

• delete Cookies,
• block Cookies,
• restrict tracking technologies, or
• notify users before Cookies are stored.

Mobile operating systems may also provide:

• advertising identifier controls,
• app tracking permissions, and
• analytics opt-out settings.

8. Regional Privacy Rights

Depending on your jurisdiction, you may have additional rights regarding Cookies and tracking technologies under laws such as:

• the Thai Personal Data Protection Act (PDPA),
• the EU General Data Protection Regulation (GDPR),
• the UK GDPR,
• the California Consumer Privacy Act (CCPA/CPRA), or
• other applicable privacy laws.

These rights may include:

• access,
• deletion,
• objection,
• consent withdrawal,
• restriction of processing, and
• opt-out rights.

For more information, please refer to the XOXONA Privacy Policy.

9. Data Retention

Cookie retention periods vary depending on:

• purpose,
• functionality,
• legal requirements, and
• provider settings.

Some Cookies expire when sessions end, while others remain for longer durations to preserve preferences or analytics continuity.

XOXONA periodically reviews retention periods to ensure they remain appropriate and proportionate.

10. Updates to This Cookie Policy

XOXONA may update this Cookie Policy periodically to reflect:

• legal developments,
• technology changes,
• operational improvements, or
• new platform features.

Updated versions will be posted on the Services with a revised Effective Date.

Continued use of XOXONA after updates constitutes acknowledgment of the revised Policy.

11. Contact Us

If you have questions about this Cookie Policy or our use of Cookies, please contact us through Discord.